Aire Valley Homes is dedicated to collecting income and working with customers to prevent debt developing. It is essential that the company has a policy that demonstrates a consistent, firm but fair approach to collecting income and providing advice.
During early 2011 an Income Management Policy was written in consultation with customer and staff, which reflects current best practice and legislative requirements.
The Income Management Policy was agreed by Aire Valley Homes' Customer Service Sub Committee on 6th April 2011. You can view the full policy by clicking on the link to the right of this page.
If you would like to comment on the policy or the service you have received regarding your rent please email us at avhleeds.enquiries@avhleeds.org.uk or write to us at:
FREEPOST RRLU - UYBZ - UHKH
Customer Accounts
Aire Valley Homes Leeds
Navigation House
8 George Mann Road
Leeds LS10 1DJ
